How can we help?
You can also use the quick links just below.
Help Center
Setting Up the App
My profile
Professionals
- How do I add a new professional?
- How do I deactivate a professional?
- How do I change a professional's profile photo?
- How do I edit a professional's details?
- What's the difference between a professional and an assistant?
- How do I add an Assistant in the App?
- What permissions does a professional have in the app?
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Payment methods
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Subscription
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Schedule
- How do I handle walk-ins on a first-come, first-served basis?
- How do I squeeze in an appointment?
- I have a duplicate appointment on my schedule. When I delete one, the other disappears too. What's going on?
- How do I cancel a service (I'm a professional)?
- How do I reschedule a service (I'm a professional)?
- How do I change the payment method after the ticket is closed?
- How do I add a product to the ticket?
- What can I add as a product?
- How do I change or add services, professionals or time on the ticket?
- How do I apply a discount to the ticket?
- How do I apply a corporate coupon to the ticket?
- How do I close out an appointment?
- What can I do on the ticket?
- How does availability work on my schedule?
- Does the app automatically account for how long a service takes on my schedule?
- How do I add an assistant to a service?
- How do I view my schedule?
- How do I block my schedule so clients can't book on their own?
- How do I create a booking (I'm a professional)?
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Need anything else?
Contact our team
Support Hours:
Monday to Friday – 8 AM to 6 PM
Saturday – 8 AM to 12 PM
Except national holidays
Monday to Friday – 8 AM to 6 PM
Saturday – 8 AM to 12 PM
Except national holidays
